ORDER PROCESSING:
Please allow 2-4 business days to process your order. Expect an email within 2-4 business days to let you
know your order is on the way!

LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the “continue to
shipping” button. Local delivery is available for addresses within Osječko baranjska Županija, Croatia.
If the local delivery option does not show up during checkout, your order is not eligible for
local delivery.
Orders will be delivered within 2 business days for local delivery.
When your order is ready for delivery, you will receive an email with real-time tracking
information.

FLAT RATE SHIPPING
Orders are generally shipped within 2-4 business days using Croatia Post. 

DOMESTIC SHIPPING RATES AND ESTIMATES:
Shipping charges for your order will be calculated and
displayed at checkout. 

INTERNATIONAL SHIPPING:
We offer international shipping!
Shipping charges for your order will be calculated
and displayed at checkout.
Shipping may vary, but in general your item should arrive no more then 21 days, if that happens pls do not hesitate to contact us.
Your order may be subject to import duties and taxes (including VAT), which are incurred once
a shipment reaches your destination country. AQUASNAP is not responsible for these
charges if they are applied and are your responsibility as the customer.

REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible
at infoaquasnap@gmail.com with your order number and a photo of the item’s condition. We
address these on a case-by-case basis but will try our best to work towards a satisfactory
solution.
If you have any further questions, please don’t hesitate to contact us at info@aqua-snap.com